Payments & Insurance

Fees, Payment & Insurance

Fees and Payment
The Student Health Clinic charges students a discounted rate that is relatively low compared to private medical services. All students must present their PantherCard or photo ID and be currently enrolled in classes to receive services. The clinic office visit is free. However, there are additional charges for pharmacy needs, laboratory tests, medical procedures and immunizations. Prices are subject to change based on the vendors we use. Inquiry about the pricing of a procedure, medication, or lab can be made at the time of service.

* Payment for all services is expected at the time of the visit. We accept electronic forms of payment only (debit or credit cards) and/or the student SHIP health insurance. If students are unable to provide an acceptable form of payment at time of service, the expense will be placed directly on the student’s account.

Georgia State University Health Insurance
The Georgia Board of Regents has contracted with United Healthcare to provide insurance for Georgia State University students for the 2020-2021 academic year. Student Financial Services provides detailed information regarding available student health insurance plans.

The following groups of Georgia State University students are required to have health insurance:

  • Undergraduate and graduate international students holding F or J visa status
  • Graduate students receiving full-time tuition waivers
  • Graduate students receiving fellowships that fully fund their tuition
  • Undergraduate and graduate students enrolled in programs that require proof of health insurance as determined by Georgia State University

Additionally, a voluntary plan is available for students who are enrolled in at least six credit hours and are not covered under the mandatory plan.

Filing a Claim with Other Insurance Companies
The Student Health Clinic will only file health claims for students insured by United Healthcare. Students who have questions should call 404-413-1930 for more information. Students whose health insurance company provides coverage for care provided at the Student Health Clinic need to know the limitations and requirements of their plan prior to receiving services. In many cases, insurance plans may require pre-authorization and possibly an out-of-network referral in order for the service to be covered. Students who are unsure of their coverage should contact the customer service department of their insurance plan. Most companies list their phone number on the back of the insurance card.

Students should check with their insurance company on how to submit a claim form. (Companies have different requirements.) Typically, students must fill out their insurance company’s claim form and send it with a copy of the billing invoice. Students should arrange for the insurance company to reimburse them.

Georgia State University Student Health Clinic cannot accept the responsibility for submitting or collecting insurance claims or for negotiating a settlement on disputed claims.