Frequently Asked Questions

Yes, you can be seen in clinic if you do not have insurance. There is no charge for you to see a provider. We only charge students for labs, medications given from our dispensary, and any procedures we may perform. We do our best to keep these costs low.

Yes. Send your immunization record to [email protected].

We do not accept any insurance other than the Student Health Insurance Plan. Everyone else must pay the self-pay fee for services at the time of the visit. Your insurance plan may reimburse what you have paid. We can provide you a list of charges to provide to your insurance carrier.

Yes. We can call in a prescription, provide a handwritten prescription, or send an electronic prescription to the pharmacy of your choice. However, we will only prescribe you medication after you have been evaluated by a provider.

Our immunization staff is available to help you with any immunization needs you may have. You can reach them through our Immunization Line (404-413-1941) or our immunization email, [email protected].

Contact us at the clinic location your provider works or have your pharmacy send an electronic refill request. Please provide us at least 24 hours after receipt of this request to respond.

Students should refer to waivers and exemptions to see if they qualify for any of the exemptions listed.

Vaccination or immunization records provide a history of all the vaccines someone has received. This record may be required for certain jobs, travel abroad or school registration.

Students who would like to obtain a copy of their immunization history at Perimeter College at Georgia State University and entered Perimeter College at Georgia State University after spring 2015 can obtain their immunization records through the Patient Portal. Students should follow the link and utilize their student ID number and the appropriate password to log in to the portal. Once logged into the portal, select Immunizations and then select History. On the history page, select Print.

Upload completed forms and, if applicable, lab results on the Upload Your Forms page of the Patient Portal. Please upload forms and lab results as a PDF file. There is a 4MB file size limit.

To make an appointment in the patient portal, log onto the portal using your Georgia State username and password. Once logged in, go to the Menu Bar, and select "Appts." Next, select your MOST URGENT symptom and "Submit." Select your preferred Campus location, the Appointment Reason that best identifies with your symptom or Telehealth to get a virtual doctor's visit, and your preferred Provider. To see all the available appointments for every Provider at your preferred location, select "All" as the Provider and then "Submit."" Select your preferred date in the calendar and preferred time. Once you have selected your appointment time, you will receive additional instructions regarding your appointment and any forms that need to be completed before your visit. We highly encourage you to Opt-In to our Mobile Notifications to get updates and appointment reminders regarding your appointment.

Please note that appointments cannot be scheduled within two hours of the appointment time, so please plan accordingly.

The Student Health Insurance Plan is managed by Student Financial Services. Please use the link or call 404-413-2600 for more information.

Forms can be submitted to the patient portal by selecting “Upload” from the menu bar after logging onto your account. Select the document you are uploading from the drop-down menu and attach the file you wish to upload.

To send messages to a provider, log onto the patient portal using your Georgia State username and password. Once logged in, go to the Menu Bar, and select “Messages.” Then select “Compose New” and choose your Provider from the drop-down menu.

Please allow at least 48 business hours for the information to be updated and reflected in your Panther Paws account.

No. Transfer students will need to contact their former institution to obtain copies of their immunization records. An Authorization to Disclose form can be obtained and submitted to retrieve immunization records. Students who do not meet Georgia State immunization requirements will have to take necessary vaccines or show proof of immunity to comply with the vaccination policy.

Yes, all requirements are the same.

Our immunization staff is available to help you with any immunization needs you may have. You can reach them through our Immunization Line (404-413-1941) or our immunization email, [email protected].

Yes, if the student has United Healthcare insurance through the University.

Please allow 3-5 business days for processing immunization information.

To make a Telehealth appointment, you would follow the same steps in scheduling a regular appointment and select Telehealth as your appointment reason when you get to the screen "Search for Next Available Appointments" screen.

Yes, the charge will post to your account as a "Student Health Clinic" charge, but it will not show as an itemized list of what services you were given at the time of your visit.

We only charge students for labs, medications given from our dispensary, and any procedures we may perform. We do our best to keep these costs low. Seeing our providers is free of charge.

We only charge students for labs, medications given from our dispensary, and any procedures we may perform. We do our best to keep these costs low. Seeing our providers is free of charge. If you are unable to pay for any costs the day of the visit, we can charge your costs to your student account.

1. Immunization Holds:  Please contact the immunizations staff at [email protected] or call 404-413-1941 and leave your name, phone number, panther ID, and date of birth and someone will return your call within 48 business hours. Submit any immunization records to either [email protected] with panther ID# written on the document or to the student portal at health.gsu.edu.
2. Online Cohort Immunization Holds: If you are taking online classes only, please submit the Immunization form by checking the Distance Learning box at the bottom of the immunization form page 1.  Those who are are switching from online-only to in-person classes must submit their updated immunization records to be able to register for in-person classes. Access to the Immunization Form can be found here: https://health.gsu.edu/document/immunization-form/?wpdmdl=551
3. Other Holds: If your registration hold is not immunizations related, please contact GSU Admissions office at 404-413-2000 for further help.

You can go reach out to Student Financial Services to determine the status of your payment.

Student Health Clinics will not be able to verify immunization data. Students' records will be incomplete, and a hold will be placed on their student account, which will block them from registering for classes.

The Student Health Insurance Plan is the only insurance accepted at the clinic. Student Financial Services manage this plan. Please use the link or call 404-413-2600 for more information.

Students can be seen at any campus that is convenient to them. We have clinics on the Atlanta, Clarkston, and Dunwoody campuses. We also offer telehealth so you can be seen at any clinic.

All students attending Georgia State University are required to submit a written or electronic healthcare provider record to the GSU Student Health Clinic confirming immunization to measles, mumps and rubella (MMR); varicella; and tetanus, diphtheria, and pertussis (Tdap).

Students who are less than 19 years old at the time of registration are also required to have received the hepatitis B vaccine series.

It is required that students residing in campus housing receive the meningococcal conjugate vaccine.

Immunization exceptions (waivers) are customized accordingly for religious, military and medical reasons with proper documentation. Online or distance learning students are not required to provide their immunization records unless they are spending time on campus.

Students enrolled in classes and who have paid the health fee are eligible to be seen in the clinic.

The purpose of this policy is to ensure that students are protected against communicable diseases that are preventable and to reduce the likelihood of an epidemic or threatened epidemic on a Georgia public college or university campus.

Yes. Students who are not in compliance with the Georgia State University immunization policy will have a hold placed on their student account until they have met the requirements.